Shipping & Delivery

We ship to all fifty states from Pine Grove, California. Most orders are light and leave the same day.

When your order leaves us

Orders placed before 2pm pacific on a working day go out the same day. Anything later goes the next morning, and weekend orders leave on Monday. You get a tracking number by email when the label is made.

How long it takes

• West coast: two to four working days
• Mountain and central states: three to five working days
• East coast: four to six working days
• Alaska and Hawaii: six to ten working days

These are the carrier's times, not a promise we control.

What shipping costs

Free Express Shipping On All Orders.

How it is packed

Notebooks travel flat and boxed so corners do not bend. Pens are wrapped separately. Ink bottles are sealed in bags in case one leaks. Paints and oils are packed upright. Everything goes in a recycled box with paper packing.

Gifts

Write gift wrap in the order notes and we wrap it at no charge. We can send it straight to the recipient with a handwritten card and no prices inside.

If something arrives damaged

Send us a photo within seven days and we send a replacement free. You do not need to return a leaked bottle or a broken item.

Addresses we ship to

Residential and business addresses in all fifty states, including PO boxes. We do not ship outside the United States at the moment.

Changing an address

Free if the order has not shipped. Once the label exists the carrier charges a redirection fee and that gets passed on.